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Solar Thermal Systems
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Back to Previous Warranty & Support Warranty Claim

Warranty Claim Submission

This form is for reporting a defective or failed product. If you are registering a new purchase for the first time, please use the Warranty Registration form.

Our warranty department will review your submission and contact you within 3–5 business days.

Name of the person completing this form

Name of person to direct all warranty questions regarding this particular warranty. You will be our point of contact for the claim.

Name *

Company

Email *

Homeowner Name

First Name *

Last Name *

Street Address *

Street Address Line 2

City

State / Province *

Postal / Zip Code *

Email

Phone Number

Dealer/Distributor Information

Dealer/Distributor Enter name of dealer/distributor you purchased equipment from

Installed By: Enter name of the installation company who installed equipment

Product Information

Component Model Number *Enter model number of defective part

Component Serial Number *

Date Code *

Installed Date

Failed Date

Please provide a detailed description of the problem *

Send detailed photos of product defect. Photos need to include the serial number of the item for tanks and collectors. Collector photos need to show the leaking area under the glass of the collector. Tank photos also need to show in detail the leaking area. Tank photos need to show the complete tank system in the space. *

Required for all pumps only. Below photo shows typical location of date code Pump Taco Datecode Location

Pump Taco Datecode Location

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